Many state and county governments are releasing plans to reopen the economy to essential businesses. While this is an encouraging sign, please know this process will be thoughtfully considered at Eastcastle Place. We will implement a multi-phased approach when reopening our community. As we serve vulnerable adults throughout our community, Eastcastle Place reopening phases may differ than the state’s or county’s phased approach. We will base decisions for each phase on state and regional criteria, advice from public health officials, and the health status of our community. We will evaluate how we shift our protocols after we know our community is no longer at risk, and with careful consideration of the guidance offered by the Centers for Disease Control and Prevention (CDC), Centers for Medicare and Medicaid Services (CMS), and local and state health departments.
We are all looking forward to the day when we can resume our lives as a community and gather with our friends, yet the health and safety of residents and employees must remain our highest priority. From the beginning, we have taken on this challenge as a marathon rather than a sprint. There are no short cuts or easy answers to how we reduce our risk to COVID-19 and it’s as important as ever that we continue to remain focused on protecting ourselves and supporting each other. We want to keep you informed regarding what services will re-open and our policies on visitors to the community.
As of 6/16/2020 Eastcastle Place’s service updates and visitor policies are as follows:
Ø Exterior Courtyard Visits with Independent and Assisted Living Residents, Monday through Friday from 9:00AM – 2:00PM. Appointments must be made in advance and proper safety precautions must be adhered to. For appointments, please contact 414-963-8435. No visitors inside the community at this time, except for Essential Caregivers.
Ø Please contact 414-963-8481 for a list of additional services and amenities available.
In the upcoming weeks, and until further notice, Eastcastle Place will continue to follow the heightened precautionary measures currently in place. These practices include following social distancing protocols, wearing masks, and visitation restrictions. We understand the risks posed to our community from COVID-19 and remain committed to our processes. As the situation evolves, and we make changes to our protocols, residents, employees and families will be notified first. We will work to keep you informed via our website.
Thank you for your patience, your support, and for embodying the hopeful spirit that Eastcastle Place is known for as we continue to navigate this process together. If you have specific questions on how Eastcastle Place will re-open, please contact 414-963-8481 for local information. For more information about COVID-19 and our national response to COVID-19, go to https://www.lcsnet.com/covid-19-update/.